The Portuguese capital Lisbon first started reaping the benefits of contactless technology long before the current contactless bandwagon began to roll.

In 2003, Lisbon’s public transport operators got together to launch contactless paper tickets, issuing more than 10 million in the city. The can be used across the travel networks – on the metro, buses, trams, trains and the Transtejo ferry.  The technology has proved so successful that they ordered an extra 25 million of the tickets in 2008.

In 2009, cell operators TMN, Vodafone and Optimus took the technology another step forward by setting up a project with the Transport Operators of the Lisbon region (OTLIS). The scheme –  which involved testing NFC-based ticketing using Sagem handsets on Lisbon’s metro network – started with around 25 users in the initial two-month trial. There are plans to expand the test to around 100 users and it may eventually also include rail and bus services.

Category Number Score
Point of sale terminals/readers deployed 0 0
Different types of contactless device 2 4
Number of contactless devices 5001+ 50
Number of applications 2 2
Total number of service providers involved 8 8
Number of banks in partnership 0 0
Number of operators in partnership 3 3
Number of merchant locations 0 0
Transit operators in scheme 5 5
Parking sector 0 0
Vending 0 0
Entertainment sector – football, leisure, congress etc 0 0
Public sector activities – libraries, schools etc 0 0
Smart poster environments in place 0 0
Marketing campaigns rolled out 1 1
Length of time project implemented 25 months + 5
ROI – future potential 1 1
Green credentials 1000 5
Social equality 0 0
Total 84


  1. In Lisbon, transport runs contactless. « Contactless & NFC City League - September 21, 2010

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